Privacy Policy
Terms of Use, Privacy Policy & GDPR Compliance
Terms and conditions of use of the website “massageheaven.gr” and the services provided by the online store
GENERAL
The use of the electronic pages and services provided to the visitor/user by the website www.massageheaven.gr, owned by “Massage Heaven” hereinafter “the company,” presupposes your unreserved agreement with the Privacy Policy regarding the Protection of Personal Data of this website. Therefore, the visitor/user must carefully read the contents of this page before using the services of our website. If they do not agree, they should abandon it and NOT make any use of its services and content.
This privacy policy may change from time to time in accordance with legislation or industry developments. We will not explicitly notify our customers or website users about these changes. Instead, we recommend that you occasionally check this page for any changes to this privacy policy. The continued use of the website www.massageheaven.gr, even after any changes to the Privacy Policy, implies your unreserved acceptance of these terms.
Protection of personal data
We collect and process your personal data only when it is absolutely necessary.
We will never sell, rent, distribute, or disclose your personal data in any way.
If you are under 16 years of age, you MUST have the consent of your parents before using the services of this website.
Relevant legislation
Alongside our company’s internal information systems, this website is designed to comply with the protection of users’ personal data in accordance with the following legislations/regulations:
- EU Data Protection Directive of 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
Personal information this website collects and why we collect it
This website collects and uses personal information for the following reasons:
Website traffic monitoring
Like most websites, this one uses Google Analytics (GA) to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our web pages, and to track their journey through the website. Although GA records data such as your geographical location, device, internet browser, and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not provide us access to this. We consider Google to be a third-party data processor that complies with the requirements of European legislation.
Contact forms and email links
If you choose to contact us using a contact form or an email link, none of the data you provide will be stored by this website or transferred or processed by any third-party data processor, as defined below in the section “Our third-party data processors.” Instead, this data will be sent to us via an email message through the SMTP (Simple Mail Transfer Protocol). Our SMTP servers are protected by the TLS security protocol (sometimes known as SSL), meaning that email content is encrypted before being sent over the internet. The email content is decrypted by our local computers and devices.
About cookies
What is a cookie?
The term “cookie” refers to a small data file consisting solely of a series of text information, which the website transfers to the web browser on your computer’s hard drive, either temporarily throughout your visit or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to enhance your user experience.
Each cookie is unique to your browser and contains certain anonymous information. A cookie typically contains the name of the domain from which the cookie originated, the “lifetime” of the cookie, and a value (usually in the form of a randomly generated unique number).
Types of cookies
The main types of cookies that websites may use are described below:
Session cookies
These are temporary cookies that remain in the cookie file of your device’s browser only during your visit and are deleted when you close the browser.
Persistent cookies
These remain in the cookie file of your device’s browser even after the browser is closed, sometimes for a year or more (the exact duration depends on the lifetime of each cookie). Persistent cookies are used when the website administrator may need to know who you are for more than one visit (e.g., to remember your username or site customization preferences).
First-party cookies
These are cookies installed in your browser and/or on your device’s hard drive by the website you are visiting. This includes assigning you a unique identifier code for tracking your navigation on the website. Website administrators often use first-party cookies to manage visits and for identification purposes.
Third-party cookies
These are cookies used by third parties, such as social networks, to track your visits to various websites on which they advertise. The website administrator has no control over these third-party cookies.
Cookies on this website and how to manage them
On this website, we use cookies to improve the user experience of its visitors. The website’s functionality will be significantly affected if you disable or do not accept the use of cookies.
Below is information about the third-party cookies we use on this website, including how to disable them and the impact of disabling them on the website’s functionality. If you need more information on how to manage certain types of cookies, including how to control or delete them, please visit: www.aboutcookies.org.
Google Analytics cookies
Google Analytics cookies are performance/analytical cookies that allow us to collect anonymous information about how visitors use our website. These cookies can inform us about how many visitors use the website, the time and duration of access, and provide information about how visitors navigate various parts of the website. This information helps us improve how our website functions. They are anonymous information and do not contain personal data.
The information collected by Google Analytics cookies about our website is transferred and stored on Google’s servers in accordance with Google’s privacy policy.
For more information about the Google Analytics service, please click on https://support.google.com/analytics/answer/6004245
You can disable tracking by Google Analytics by clicking on https://tools.google.com/dlpage/gaoptout?hl=en-GB
If you disable these cookies, your use of the website will not be counted or used in the statistics we collect to improve the services we provide through the website. The website’s functionality will not be affected.
Cookies from video service providers (Google, Vimeo, DailyMotion, etc.)
These providers may place cookies on your device if you watch videos on our website that they provide as an external service.
If you disable these cookies, you may not be able to view embedded videos from our website.
Cookies from social networks
Third-party social networks may place cookies on your device if you choose to share content from our website with them by clicking on one of the embedded buttons titled “Share.”
If you disable these cookies, the “Share” function will not be available.
About this website’s server
All web traffic (file transfer) between this website and your browser is encrypted and transferred via the HTTPS protocol using SSL (Secure Sockets Layer).
Our third-party data processors
We use a number of third parties to process personal data on our behalf. These entities have been carefully selected to comply with the legislation mentioned in this document.
Data breaches
For any personal information stored in our database, all necessary measures will be taken to ensure its security.
We will report any unlawful breach of this website’s database or the database of any third-party data processor to any and all directly affected parties as well as the authorities within 72 hours of the breach, provided it is evident that the personal data stored in an identifiable form have been stolen.
